Privacy Policy

MyEK GLOBAL built the i-DATO and i-DATO Merchant apps as free applications for registered users and merchants of the i-DATO ecosystem. These Services are provided by MyEK GLOBAL at no cost and are intended for use as-is.

This page is used to inform users regarding our policies concerning the collection, use, and disclosure of personal information for those who choose to use our Services.

By using the Services, you agree to the collection and use of information in accordance with this policy. The personal information we collect is used solely to improve and provide the Services. We do not share your information with third parties except as described in this Privacy Policy.

Terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, unless otherwise defined here.

Information Collection and Use

For a better experience while using our Services, we may require you to provide certain personally identifiable information. This may include, but is not limited to, your name, email address, phone number, and member identification (for i-DATO users) or merchant business details (for i-DATO Merchant users).

The information you provide is stored securely and is used only for the functionality and services provided within the apps. Information stored on your device is not collected by us unless explicitly submitted through the apps.

Both apps may use third-party services that collect information used to identify you. These services include but are not limited to:

Log Data

In case of an error in the apps, we may collect data and information (through third-party services) on your device called Log Data. This may include details such as your device’s IP address, device name, operating system version, app configuration, time and date of use, and other related statistics.

Cookies

Cookies are files with small amounts of data used as anonymous unique identifiers. These may be sent to your browser or stored on your device by websites or third-party libraries within the apps.

While our apps do not use cookies directly, they may include third-party code or libraries that do. You may accept or refuse these cookies and receive a notification when one is sent to your device. Refusing cookies may impact certain features of the apps.

Service Providers

We may engage third-party companies and individuals for the following purposes:

These third parties may have access to your personal information to perform tasks on our behalf. However, they are obligated to not disclose or use the information for any other purposes.

Security

We value your trust in providing your personal information and strive to use commercially acceptable means to protect it. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we do our best, we cannot guarantee absolute security.

Links to Other Sites

Our apps may contain links to external sites. If you click on a third-party link, you will be directed to that site. These sites are not operated by us, and we strongly advise you to review their privacy policies. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party sites or services.

Children’s Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children. If we discover that a child under 13 has provided us with personal information, we will delete it immediately. If you are a parent or guardian and are aware that your child has provided us with personal information, please contact us so we can take appropriate action.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. You are advised to review this page periodically for any changes. We will notify you of any updates by posting the new Privacy Policy here. Changes are effective immediately upon posting.

Contact Us

If you have any questions or suggestions about this Privacy Policy, please contact us at fadli.suberi@idato.my.